Privacy Policy
Last updated: June 10, 2026
Maestarr is built around a simple posture: the agent runs on your hardware, and nothing leaves your machine unless you explicitly turn the cloud dashboard on. This policy describes the small amount of data we do handle when you use maestarr.com, and the data we deliberately never collect.
Account data
When you create an account at maestarr.com, we collect your email address. Sign-in uses a magic link sent to that address (via Supabase, our authentication and database provider), so we never store a password for you. We also store your subscription plan and a Stripe customer reference.
Payment data
Payments are processed by Stripe. Your card number goes directly to Stripe and is never sent to or stored on our servers; we never see it. We store only the Stripe customer and subscription identifiers needed to know whether your account is on the Pro plan.
Agent telemetry (opt-in only)
The agent sends nothing to us by default. Telemetry begins only if you activate a license key in the agent, which links it to your account so the cloud dashboard and email alerts can work. When enabled, the agent sends health data only:
- Whether each app is up or down
- Issue titles and descriptions (for example, “sonarr is down”)
- Free disk space
- The agent version
Telemetry never includes media titles, library contents, filenames, download history, or API keys. The agent additionally redacts known secret values before anything is persisted or transmitted. On the free tier, or with no license activated, nothing leaves your machine at all.
Affiliate click logging
Links to third-party providers go through maestarr.com/go/{slug} so we can count clicks. We log the link slug, the placement it was clicked from (for example, wizard or docs), and a timestamp. We do not log who clicked: no account association, no IP address storage, no tracking cookies. Prices at the destination are the same whether or not the link is an affiliate link.
We send transactional email only: magic links for sign-in and, on the Pro plan, alerts when your server needs attention (sent via Resend). We do not send marketing email and we do not share your address with anyone.
Data deletion
Deleting your account removes your profile, license keys, registered agents, and all telemetry and issue history; the deletion cascades through everything tied to your account. To delete your account or request a copy of your data, email support@maestarr.com. Data the agent stores locally on your own hardware is yours and is unaffected; remove it by deleting your Maestarr directory.
Service providers
We use Supabase (authentication and database), Stripe (payments), Resend (transactional email), and Vercel (hosting). Each receives only the data necessary for its function.
Changes and contact
If this policy changes materially, we will note it here with a new date. Questions: support@maestarr.com.